QUALITY AND ENVIRONMENT CERTIFICATIONUNE-EN ISO 9001:2015 UNE-EN ISO 14001:2015
IDEAM, S.A. is certified according to UNE-EN ISO 9001 since July 2005, and according to UNE-EN ISO 14001 since October 2018
QUALITY POLICY
In IDEAM, according to ISO 9001, for “Consulting, Technical Support and Integral Management in Civil Engineering”; we develop human talent and its resources to satisfy the clients’ expectations, within the framework of productivity, profitability, competitiveness and sustained growth, giving the guarantee of achieving the specifications. All this is possible with the teamwork of all the staff, with the compromise of continuous improvement and responsiveness.
The fundamentals for the Quality Policy are:
Improving the client’s satisfaction
We offer our clients the ultimate guarantee in the performance of the contracted engineering services, adapting our knowledge to technical possibilities of every moment.
Furthering personal and professional satisfaction of the company’s employees
We promote an environment of suitable work, providing the necessary equipment and installations, and also the needed training for the professional development.
Rigorously fulfilling the commitments made to the client, as well as the legal and regulatory stipulations
We lay down the necessary measures to guarantee that the works meet the client, within the agreed timelines, thanks to an appropriate planning and control of the process.
Continuous improvement of the efficiency and productivity of the organization
We ensure the efficiency of our works thanks to a perfect coordinated specialized team, providing the training and all the necessary equipment in order to improve our services, what allows the specialization of our team in singular projects.
This policy is the basis for the establishment of the Quality objectives and strategies of the Company. In addition, it points out the principles that must be assumed by all the people who are part of IDEAM.
